Social Media Customer Service Management – #Pubcon South 2011

This is a live blog post so some things may be inaccurate and there will be typos.  Just a heads up. Kat Mandelstein.  Adam Prohel.  Aaron Strout.  Brad Pierce.  Joe Laratro. Social Media Customer Service, Management, and Measurement. Social media today is publicized customer service. Kat Mandelstein. Social Business. How Social is transforming all areas […]

Social Media Customer Service Management – #Pubcon South 2011 Read More »